What Retail Quotes

Walmart and Target are the pioneer of the retailaing industry , both are so different in thier management and expansion styles yet very same when it comes to following business ethics and treating customer well. Both organizations show that it was the strong foundation pillars laid by founder members and then management by some of the best brains that took them to peak of Retailing and to the depth of consumer's heart

Sam Walton was a firm believer in the potential of small towns , because of his philosophy Walmart served small town customers very well and created a strong entry barrier for others.

Following statements shows the priority for Mr Walton was providing better services in the existing stores before expansions.
I always wanted to be the best retailer in the world but not necessary the biggetst : Sam Walton ( The walmart decade)

Sam's style was Management by walking around was the
I have always had soul of an operator, somebody who wants to make things work well , then better and then the best they possibly can : sam Walton

Stock it , price it right , Show the value , Take the money : Tom Coughlin , VP, COO Walmart ( Walmart decade)

Drapper put the foundation stone for target , he was initially into banking , mortgage and lending business where he always made sure to lend money to people who are strong in character , sending interests to investors much before time and doing business with complete integrity and honesty.
Buiness integrity is doing things as you agreed to do them. doing things when you agreed to do them. doing things you ought to do. George drapper dayton , Target ( from on Target).

Character is a matter of slower growth but the reward is certain : George Drapper
Target has always been particular in store decoration and putting stylish merchandising arrangements.
Capture the customers imagintion with array of goods and earn loyalty with generous merchandising policy : George Nelson

The concet of integrity and honesty in these houses is so strong that it keeps going on at the same pace with new management , always.

In retail there are lots of ways to be marginally crooked and we decided we weren't going to do that : Norman McMillan , VP, Strategic planning Target
Here is how target proposes building up talent for business
You want a good manager , put him under a good manager and let him run the business : Flyod Hall, Target CEO Retailing is detailing : On target

Similarly both corpoarte houses are extremely careful on customers services .

It does not matter whether customer is right or not what matters whethe she thinks she is right - Dayton , On Target